Mercato delle torri cellulari, ecco cos’è e perché è al boom

What is the mobile towers’ market and why is it experiencing a boom period? With a comment by Value Partners on the towers’ market in […]

Em una sociedade de consumo, o que é melhor: gastar ou poupar?

At the Recover Money event organised by Fecomercio experts analysed the Brazilian consumers’ tendency to spend more than they save, and the possible financial outcomes […]

Loyalty test

How would the HSBC acquisition by Bradesco affect the costumer services? With a contribution by Erika Ribeiro, SEM of the São Paulo office. […]

Telecommunication towers’ market grows as industry shifts

The evolution of the telecommunication towers’ market in Brazil. With a contribution by Francesco Pellegrino, Partner. […]

A company-wide approach to customer service excellence

A transformation journey to achieve customer service excellence. An article by Charles Monteux, SEM of the São Paulo office, based on the Value Partners perspective […]

Brazil: World Cup Effect Is Limited

Brazilian economy: the factors that contributed to the increase of inflation rate, necessary actions to be taken, World Cup effect and the trade relationship between […]

Customer Service: Achieving excellence through a company-wide approach

A new perspective devoted to customer satisfaction, a key driver to increase a company’s value. […]

O ano do mobile quando?

The impact of digital developments on magazine publishing business model. With an interview to Charles Monteux, SEM of the São Paulo office, and insights from […]