Value Partners is a global management consulting firm active worldwide.
We have 10 offices across 3 continents and consultants from twenty three countries. Everywhere your business goes, we are at home.
Our consultants assist major groups, helping them in change, innovation and value creation.
Our profession is all about people their talent is what makes us unique.
ATM Benchmarking Study 2014 and Industry Report
Customer Service: Achieving excellence through a company-wide approach
A new perspective devoted to customer satisfaction, a key driver to increase a company’s value. By Alberto Griselli and Charles Monteux of the São Paulo office
- Sangue: la non autosufficienza è a rischio per gli alti costi della raccolta del plasma - Il Sole 24 Ore Sanità
The high price of plasma is jeopardizing Italy’s self-sufficiency in blood collection. An article by Daniela Scaramuccia, Partner of the Milan office
- A company-wide approach to customer service excellence -
A transformation journey to achieve customer service excellence. An article by Charles Monteux, SEM of the São Paulo office, based on the Value Partners perspective Customer Service: Achieving excellence through a company-wide approach